Can you return AliExpress products?

Yes — you can often return AliExpress products, but the exact rules depend on the item, seller, and your location.

In general, AliExpress has a return/refund process, and many orders can be returned if the item arrives damaged, incorrect, or otherwise not as described. For some orders, there is also a buyer protection or return window that may apply after delivery.

If an item has a Free Return label, you can usually return it through the process shown in your order details, and AliExpress may provide a local return option at no cost. However, the exact method and whether a local warehouse is used can vary by item and region.

If an item does not have Free Return, you may still be able to request a return or refund, but return shipping may be your responsibility, and in some cases the seller may offer a partial refund or another resolution instead.

To start a return:

1. Open My Orders.
2. Select the item.
3. Tap Refund/Return or Open Dispute.
4. Choose the reason and submit any requested evidence.
5. Follow the instructions provided for the next step.

Before buying, check the product page, order details, and return policy for that specific listing, because eligibility, deadlines, and return methods can vary and may change over time. If the exact return window matters for your order, confirm it in AliExpress’s official order details or help pages.