QUESTION

Should you buy a refurbished phone from Best Buy?

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Asked May 29, 2026Answers can change over time.
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Answer89% confidence

Yes—a refurbished/pre-owned phone from Best Buy can be a good buy, especially if you want to save money and prefer buying from a retailer with an established return policy and support.

A few things to keep in mind:

  • The value depends on the exact phone, condition, and price. If the discount is meaningful, refurbished can be worth it.
  • Check the battery health, screen, cameras, speakers, charging port, and buttons as soon as you get it.
  • Be sure you understand the return policy for that specific purchase, since return windows can vary by item and membership status.

If the phone is in good condition and the savings are substantial, I’d lean yes. If the discount is small, buying new may be the better deal.

Because store policies and inventory details can change, it’s a good idea to check Best Buy’s current listing and policy page before buying.