QUESTION
Should I buy used, open box, or new on Amazon?
The choice between New, Open Box, or Used on Amazon mostly comes down to your budget, how much you care about warranty coverage, and how much risk you’re willing to accept.
Quick recommendation
- Buy New if you’re buying something expensive or complicated and want the clearest warranty and return experience.
- Buy Open Box / Used - Like New if you want a lower price and are okay with packaging that may be opened or damaged, but the item should still be in very good working condition.
- Buy Used if saving money matters most and you’re comfortable with some cosmetic wear or a higher chance of minor imperfections.
What Amazon’s resale options usually mean
Amazon Resale products are shipped by Amazon and can be returned within 30 days. Amazon’s “Used - Like New” condition generally means the item is in perfect working order, but the packaging may be damaged or missing.
Practical rule of thumb
- For electronics, smart home gear, and expensive devices: lean New unless the discount is big enough to justify the risk.
- For items where minor cosmetic wear doesn’t matter: Open Box or Used can be a good value.
- For kitchen appliances, monitors, and home goods: open-box can often be a strong middle ground if the seller and return policy look solid.
One important caveat: manufacturer warranties may be limited or unavailable on used or open-box items, especially when sold by third-party sellers, so it’s worth checking the warranty details before buying. Also, exact pricing and condition categories can vary by listing, so compare the seller, return policy, and item condition carefully before you buy.