QUESTION
How do I fix Wi-Fi connected but no internet?
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Asked May 30, 2026
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Wi‑Fi connected but no internet usually means either the router/modem can’t reach your ISP, or the device has a bad network setting.
Try these in order:
-
Check if it’s one device or all devices
- One device only: likely a device setting issue.
- All devices: likely router, modem, or ISP.
-
Restart modem and router
- Unplug both for 30 seconds.
- Plug in the modem first, wait until it stabilizes.
- Plug in the router, then restart your device.
-
Forget and reconnect to Wi‑Fi
- Remove the saved network.
- Rejoin and enter the password again.
-
Turn off VPN or security apps
- These can block internet traffic while Wi‑Fi still shows connected.
-
Reset network settings
- Windows: run
ipconfig /flushdnsandnetsh winsock reset, then restart. - Mac: renew the DHCP lease.
- iPhone/Android: use Reset Network Settings if needed.
- Windows: run
-
Check modem lights and ISP outage status
- A red/off Internet light often means a line or service issue.
- Check for outages using cellular data, then contact your ISP if needed.
If the problem affects every device and rebooting doesn’t help, the next likely cause is an outage or faulty modem/router.